Shipping policy

At Goyani, we are committed to providing a seamless and reliable shipping experience for our customers. This Shipping Policy outlines the terms and conditions regarding shipping and delivery of silver jewelry purchased from our online store. Please read this policy carefully before placing your order.

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 6-8 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Goyani Impex is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 6-8 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on 6353398306 or gccreation98@gmail.com

  1. Shipping Destinations:

    • We currently offer shipping to addresses within [list of countries or regions].
    • If your shipping address is located outside of our shipping destinations, please contact our customer service team to inquire about alternative shipping options.

  2. Processing Time:

    • After receiving your order and payment confirmation, we will process and prepare your shipment within [processing time] business days.
    • Please note that processing time does not include weekends or public holidays.

  3. Shipping Methods:

    • We utilize reputable shipping carriers to ensure secure and timely delivery of your silver jewelry.
    • The available shipping methods, carriers, and estimated delivery times will be displayed during the checkout process. Please choose the preferred shipping method that best suits your needs.

  4. Shipping Costs:

    • Shipping costs are calculated based on the shipping method, destination, and weight of the package. The applicable shipping charges will be displayed during the checkout process.
    • Any additional taxes, customs duties, or import fees imposed by your country's customs authority are the sole responsibility of the customer.

  5. Tracking Information:

    • Once your order is shipped, we will provide you with a tracking number and a link to track your package online.
    • It may take up to [tracking update time] for the tracking information to become available after the package has been shipped.

  6. Delivery Timeframe:

    • The estimated delivery timeframe depends on the shipping method selected and the destination.
    • While we make every effort to ensure timely delivery, please note that delivery times may vary due to factors beyond our control, such as customs delays or unforeseen circumstances during transit.

  7. Delivery Attempts and Signature:

    • For security purposes, a signature may be required upon delivery. If you are unavailable at the time of delivery, the carrier will make multiple delivery attempts or leave a notification for you to arrange a pickup or schedule a new delivery.

  8. Address Accuracy:

    • Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for delays or delivery failures due to incorrect or incomplete addresses provided by the customer.

  9. Lost or Damaged Packages:

    • In the unlikely event that your package is lost or damaged during transit, please contact our customer service team immediately.
    • We will work with the shipping carrier to initiate an investigation and resolve the issue as efficiently as possible.

  10. International Shipping:

    • For international shipments, please be aware that customs clearance procedures may cause delays beyond the estimated delivery timeframe.
    • Any customs duties, taxes, or fees imposed by the destination country are the sole responsibility of the customer.

Please note that this Shipping Policy is subject to change without prior notice. It is advisable to review the policy on our website or contact our customer service team for the most up-to-date information.

If you have any questions or require further assistance regarding our Shipping Policy, please contact our customer service team using the information provided below.

Goyani

gccreation98@gmail.com